Privacy Policy
Last Updated: August 13, 2026 • Applies to PRO-TRADER Web and Mobile Applications
1. Overview
At PRO-TRADER, accessible from our website and Google Play Store mobile application, your privacy and data safety are of utmost importance. This Privacy Policy outlines the types of information we collect, how it is used, stored, protected, and how you can request full account and data deletion in accordance with Google Play Developer Policies.
2. Information We Collect
We collect only minimal information necessary to deliver paper trading services:
- Account Data: Name, email address, and encrypted password credentials provided upon registration.
- Trading Activity: Virtual paper trade logs, order entries, position history, and custom trade journal notes.
- Technical & Device Data: IP address, browser type, operating system version, and app performance logs to diagnose technical errors.
- Payment Data: Subscription billing transactions processed securely via Razorpay. We do not store credit/debit card numbers or UPI PINs on our servers.
3. How We Use Your Information
Your data is used strictly for:
- Providing and personalizing your paper-trading workspace and trade journal.
- Authenticating user logins and processing subscription status updates.
- Improving app performance, user experience, and resolving technical crashes.
- Communicating account notifications or customer support responses.
4. Data Sharing & Third Parties
We never sell your personal data. Information is shared only with trusted service providers necessary for app operation:
- Razorpay: Payment processing for PRO subscription plans.
- Upstox API (Optional): If connected by the user for fetching market quotes.
5. Data Security & Storage
We implement industry-standard security measures, including HTTPS encryption, secure database hashing, and access controls to safeguard your personal information against unauthorized access or disclosure.
6. Account Deletion Request Policy (Google Play Mandate)
In compliance with Google Play Store User Data policies, users have the right to request the deletion of their PRO-TRADER account and associated data.
How to request account and data deletion:
- Send an email to privacy@protrader.app with the subject "Account Deletion Request".
- Include your registered PRO-TRADER account email address in the message body.
- Our team will process your request within 7 business days, permanently deleting your account credentials, virtual trade journal, and stored settings from our production database.
7. Children's Privacy
PRO-TRADER does not knowingly collect personal information from children under the age of 13. If you believe your child has registered an account, please contact us immediately for removal.
8. Contact Privacy Team
For questions or concerns regarding this Privacy Policy, data privacy practices, or data deletion requests, contact us:
Email: privacy@protrader.app